Chromecast

Chromecast (2nd Gen) and Audio Hit by ‘Untrusted Device’ Outage

Users Unable to Cast Audio and Video Over the past several hours, users of Chromecast (2nd Gen) and Chromecast Audio have been unable to cast audio or video content, leaving many frustrated and concerned about the status of their devices. The Issue: ‘Untrusted Device’ Warning Users attempting to cast content are encountering an error message…


Users Unable to Cast Audio and Video Over the past several hours, users of Chromecast (2nd Gen) and Chromecast Audio have been unable to cast audio or video content, leaving many frustrated and concerned about the status of their devices.

The Issue: ‘Untrusted Device’ Warning Users attempting to cast content are encountering an error message stating: “Untrusted device: [name] couldn’t be verified. This could be caused by outdated device firmware.” This alert appears in casting apps like YouTube once users select the affected Chromecast devices. Unfortunately, there is no option to proceed beyond this message, and the only available action is to close the dialog box.

Despite troubleshooting attempts such as reboots and factory resets, the issue persists with no known end-user workaround. However, the screensaver functionality, including Google Photos, art displays, and weather updates, continues to function as expected.

Which Devices Are Affected? The outage is exclusively impacting Chromecast (2nd Gen) and Chromecast Audio. Meanwhile, newer Chromecast models, such as the Chromecast (3rd Gen) and Chromecast Ultra, appear to be unaffected and continue to work normally.

Is Google Bricking Older Chromecast Devices? The sudden issue has raised concerns among users that Google might be intentionally discontinuing support for these older devices. However, there has been no official announcement regarding end-of-life support for Chromecast (2nd Gen) and Chromecast Audio, unlike the Chromecast (1st Gen), which was officially deprecated in May 2023. In fact, even the original Chromecast remains operational as of today.

Given this context, the issue is more likely due to a software bug rather than an intentional shutdown. Google is expected to roll out a server-side fix soon to resolve the problem.

A Look at Chromecast (2nd Gen) and Chromecast Audio Both Chromecast (2nd Gen) and Chromecast Audio were introduced in September 2015 and have remained widely used despite the arrival of newer models. Like other Chromecast devices, they currently run on firmware version 1.56.x.

What’s Next? As of now, Google has not provided an official statement regarding the outage. Users are advised to wait for a potential update or fix from the company. If history is any indication, Google is likely working on a resolution behind the scenes.

FAQ

What devices are affected by the issue?

Only Chromecast (2nd Gen) and Chromecast Audio are experiencing the ‘Untrusted Device’ error. Other Chromecast models, including the 3rd Gen and Chromecast Ultra, remain unaffected.

Is Google discontinuing Chromecast (2nd Gen) and Audio?

There has been no official announcement from Google regarding the discontinuation of these devices. The issue is more likely a software bug rather than an intentional deprecation.

Can I fix this issue myself?

No, there is currently no user-side fix. Reboots, resets, and other troubleshooting methods do not resolve the problem.

Can I fix this issue myself?

Although Google has not commented yet, it is expected that a server-side fix will be issued soon.

Does this affect all Chromecast devices?

No, only Chromecast (2nd Gen) and Chromecast Audio are impacted. The 3rd Gen and newer models work fine.

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